Here are some phone-related questions we get all the time!


My phone doesn't charge. How can I tell if it's the battery or charge port?

If your phone does not charge altogether, check to see if the port is loose or dirty. If it’s loose or dirty, you will most likely need a charging port replacement. If an aux cord can be firmly plugged in, you are most likely experiencing a battery issue.


When should I consider replacing my phone's battery?

The typical cell phone battery begins to deteriorate after 400 charging cycles. The average user will reach this point after 1-2 years of regular usage. Learn more about CPR’s battery replacement services.


Why does my phone update so slowly?

Older devices have been known to slow down if a recent software update has been installed because the phone’s hardware is not equipped to support the new features of the operating system.

Phone: 970-964-4442
Fax: Don't Use One
Montrose, CO 81401
1521 Oxbow Drive